Transform your IT challenges into strategic advantages

Fellowmind proactively manages the ongoing challenges with your digital solutions, allowing you to focus on your core business without disruption.

• Comprehensive Support: We provide extensive 1st and 2nd line support to efficiently address user service requests and reported incidents.
• Security and Updates: Our proactive measures keep your systems secure and up-to-date, minimizing risks and ensuring timely resolution of incidents.
• Third-Party Incident Management: We handle incidents involving third parties like Microsoft on behalf of our customers, maintaining consistent communication with both end users and service owners throughout the process.

Fellowmind ensures your digital investments continuously deliver optimal value. Our tailored services adapt to your evolving business needs, fostering ongoing innovation.

• Value-Driven Services: Our services are specifically designed to maximize the value of your digital investments.
• Adaptation to Change: We continuously adapt to new business and functional requirements, ensuring your technology evolves with your business.
• Insight Integration: We leverage our deep knowledge of industry trends and technological advancements to provide actionable insights and strategic roadmaps.
• Proactive Updates Management: Before new updates are released by Microsoft, we assess them to ensure they seamlessly integrate with your operations without disrupting key processes. We keep you informed about new features and functionalities.

Fellowmind simplifies IT management with customer-centric collaboration. A single point of contact orchestrates all services tailored to your needs. Our dedicated teams enhance user experiences and focus on efficiently solving your specific challenges.

• Single point of contact, service management and
  customer collaboration based on customer objectives
• Management and reporting of service level agreements
• Optional dedicated customer team

We offer a range of service packages, from lean and flexible to comprehensive and all-inclusive, designed to perfectly align with your business's unique needs and preferences. Choose from our Basic, Premium, or Enterprise options, and further customize your package with our value-added services to meet your specific requirements. Let us help you optimize your IT environment with a service that is customized just for you.

Being in control of your data has never been more important. Modern data platforms on Microsoft Azure handles vast amounts of data and must make these available for a wide range of purposes from traditional business reporting, business intelligence, master data management and increasingly for the use of generative AI to create new insights or solve complex tasks. No tool is better than its input, so keeping your data platform reliable and updated while continually leveraging the new possibilities is critical for your business.

Using technology for custom-build apps is a strategic way to create core business benefits and offer digital services that set your business apart. But it also requires you as a business to maintain those apps. That involves keeping them updated, secure and reliable as well as having the right knowledge and approach to keep optimizing and developing them with relevant features.We work with Microsoft’s cutting-edge platforms for custom development (Azure & .NET) as well as no code / low code implementations (Power Platform).

The Digital Employee Experience is a key part of operating a modern business. Everything from day-to-day teamwork and collaboration to large scale document management and corporate information flows can be based on Microsoft 365. However, if your governance is not up to par and you do not keep up to date with the updates from Microsoft, chances are that your employees are not working efficiently. For complex solutions for your business requirements, it is important that issues, updates and support are handled proactively.

Keeping your custom build business applications reliable, updated and optimized.

Leveraging the Customer Engagement features of Microsoft Dynamics 365 for sales, marketing, customer service or field service is a strategic way to enchance your Customer  Experience, gather strategic customer insights, and offer digital services that set your business apart. But it also requires you as a business to maintain & develop those apps and processes in a structured way . That involves keeping them updated, secure and reliable as well as having the right knowledge and approach to keep optimizing and developing

Leveraging Microsoft Dynamics 365 Unified Operations / Finance & Operations is a strategic way to create core business benefits, process harmonization, increased level of automation, end to end visibility and offer digital services that set your business apart. But it also requires you as a business to maintain & develop those apps and processes. That involves keeping them updated, secure and reliable as well as having the right knowledge and approach to keep optimizing and developing them with relevant features.

Leveraging Dynamics 365 Business Central provides strategic business advantages, aligning processes, advancing automation, and delivering complete operational transparency, all while fostering unique digital services. Tailored for agile and growing businesses, it mandates diligent maintenance and evolution of your apps and processes, ensuring they remain current, secure, and functional, coupled with an astute methodology to continually refine and augment them with necessary features.